White Koi Shawl

studiosiegXclusive items are custom printed and made to order. Orders are non-refundable. However, we want you to be happy with your purchase so in the unfortunate case there is an issue we will be happy to work with you to come to a solution. 

Items are not returnable due to sizing issues. Since all garments are printed and made-to-order, we cannot replace/remake a garment that was not ordered in the correct size. Please choose the correct size by referring to our measurement charts. Garments are made in stretchy knit fabrics. For in between measurements we recommend choosing the larger size.

In order to resolve cases, we must be contacted within 10 days of the ship date for US orders or within 15 days for international orders or we may not be able to help resolve the issue.

All returns are handled on a case by case basis. In most cases, we do not cover the shipping cost of a returned item. Returns must be received within 30 days.

studiosiegXclusive items are custom printed and made to order, please allow 10-20 days for production and delivery.  Your generous patience will be rewarded 🤗 All orders ship via USPS First Class with tracking. 

IMPORTANT note for international shipments: We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. This only applies to non-US orders.